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(Service) Supply Chain Management

Why Service Is A Verb, Not A Noun By: Kevin Smith, Chief Operating Officer   Can we continue to deliver solutions in the models we’ve done for the last 15 to 20 years? Service sector business currently accounts for about two-thirds of the U.S. Gross Domestic Product, and about 8% of economic growth. A recent […]

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A Handyman Case Study: “The Impact was Instantaneous”

By: Kevin Smith, Chief Operating Officer   The challenge with building a great case study on how to reduce costs is that you first have to receive permission to spend money to prove your point. This can be quite difficult, as most of you probably know. Suggesting that a Handyman Program could reduce your reactive […]

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